News - Collecting customer feedback - tracking and business reporting

24/01/2023

24/01/2023

Skiply has become a sponsor of Chirpstack, the LoRaWAN Open Source network core

LoRaWAN®, the ecological and economical connectivity Over the past several years, wireless connectivity technologies for objects have proliferated. While WIFI and Bluetooth are still relevant for domestic use, they cannot meet the needs of professionals who must manage pools of several thousand objects in a reliable and secure way. For this, there are 2 major categories of networks: Cellular networks and their low-power derivates such as LTE-M or NB-IoT. Networks called Low Power Wide Area Networks (LPWAN) Each category has its advantages and drawbacks (Skiply also offers LTE-M solutions, particularly with the Clock R) Among LPWAN networks, LoRaWAN® offers several […]

24/11/2022

24/11/2022

Skiply conquers the US market with Microshare

Microshare Becomes Exclusive North America Reseller of Skiply Customer Feedback Devices. Partnership will result in cost savings for customers of Microshare’s washroom and on-demand cleaning solutions in North America and improved product availability and service for Skiply customers. The beginning In 2017, Skiply introduced, in a world premiere, a multi-year battery-powered standalone connected kiosk that combines 3 essential functions to ensure quality of service in physical locations: 😃 Customer, passenger and user satisfaction measurement, ✅ Proof of passage by magnetic badge, 🚩 Problem reporting, which allows cleaning or maintenance teams to know exactly when and how to intervene (unlike “Smiley” […]

11/07/2022

11/07/2022

Happy to be a Helium partner!

Collecting customer feedback can be as easy as pressing a button with Skiply The goal of the Skiply connected buttons is to ask less with more relevant questions. Our smiley kiosks offer you to have: Real-time monitoring, Very accurate informations, Real-time alerts, More votes than other solutions. Smilio terminals enable “on-the-spot” evaluation of the satisfaction of all your audiences. Reap the benefits that feedback offers you: +20% satisfaction, +15% revenue, -20% costs. We are now partner of the Helium Network Check out our interview to learn all about Skiply. Discover the Helium special offer to improve your customer’s experience Start […]

9/03/2022

9/03/2022

Connected buttons for Helium network

The Skiply range of connected buttons and terminals has been successfully tested on the Helium network. Every business in the world can now benefit from the advantages of these award-winning devices for: Field worker time clocking On demand services (Facility Management, hotels…) Satisfaction surveys in shopping centres, training centres, hospitals and clinics And much more. Wireless for years on Helium network Thanks to LoRaWAN technology, Skiply buttons are able to operate wirelessly for up to 6 years. The batteries are replaceable (size AA). Used for years on many LoRaWAN networks around the world, Smilio A and Smilio S devices have […]

25/02/2022

25/02/2022

Discover the hands-free clock-in revolution

Skiply completes its range of on-site mobile employee clock-in solutions with a major innovation: the Clock R. From now on, cleaning companies and facility managers will be able to follow the passage of their team at the customers’s premises without any action on the part of the participants. How does Clock R work ? Easy to implement and use This easy-to-implement solution offers many advantages over conventional time clocks: The employee who intervenes on a customer site doesn’t need to perform any action: he can have the connected badge in his pocket, on his key or sewn into his work […]

29/01/2022

In 2022, Skiply evolves to better promote a job well done

7 years (already!) in the service of field workers Founded in 2015 in Le Châtelard, Savoie, Skiply has quickly become a global reference in connected objects. Every day, the Smilio satisfaction terminals collect thousands of votes from all over the world. Whether in hypermarkets, stores or airports, the kiosks offer a unique way to enhance the quality of the work of the field teams. In 2018, Skiply is evolving to offer technology solutions that allow cleaning and facility management companies to prove the passage of personnel at client sites. In 2020, in the midst of the COVID crisis, we filed […]

8/12/2021

8/12/2021

Update on the adoption of the QR code for professional uses

Unquestionably, the QR code has entered the daily life of people all over the world with the Sanitary Pass. To be convinced, simply consult the search trends for the term “QR code” on Google Trends : terme “QR code” sur Google Trends : This unexpected notoriety of small black squares among the general public has not been without consequences on its use in professional world. Now, unlike RFID, everyone knows how to scan and use a QR code. Here is a quick overview of the most common uses. The QR code for pointing While QR code pointing solutions are now […]

2/12/2021

Measurement of the quality of service at reception: a major issue for physical places

For service providers in charge of providing hospitality in businesses and public places, measuring the quality of the service offered is essential. Fortunately, current technologies now make it possible to do so at a lower cost and without constraints. Why are traditional devices not suitable for reception? When you are in charge of hosting a business or a public place, it is very difficult to assess whether the people received are satisfied with the service. Indeed, this would require having the contact details of visitors, which is not always possible, and not well accepted. In addition, devices such as tablets […]

10/08/2021

New video : track time in the field with Toggl and Smilio buttons

There are several solutions in the market to track time on projects for office workers. Toggl is one of them. Now, with Ubiqod and connected buttons, it is even easier to track time in the field.

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