21/07/2023
In June, Skiply carried out the installation of a new real-time passenger experience monitoring system at Lyon Saint Exupéry Airport. The 82 terminals, located in restrooms, PIF (Passenger Filtration Filtration) areas, and shops in terminals 2, replaced the outdated smiley-based system that no longer met the airport’s expectations. Measuring customer satisfaction but not only… In addition to the visually appealing design of the new terminals, fully customized in Vinci Airport’s colors, several major improvements have been implemented. Thanks to user’s votes, the airport maintenance and cleaning teams can be informed in real-time if an issue arises. This replaces the “red” […]