The Smilio club is growing! To continuously listen to travellers and offer high-quality services, the Rodez urban bus network is getting Skiply survey terminals! Users will be able to share their feedback “live”, during their journeys, with a press of a button. The data collected will be sent in real time to enable greater responsiveness of the teams and a factual approach to decision-making. The right question, in the right place and at the right time… that changes everything!