Connected survey kiosks

Smilio S is a connected survey terminal operating on IoT networks. It can collect thousands of customer feedback each day.

Thanks to their customizable design and their keypad with up to 5 buttons, Smilio S survey kiosks can be used to carry out different types of live surveys:

  • Live collection of customer opinions and evaluation of satisfaction by Smiley terminals or with “star” scales as on the web
  • Reports, alerts (malfunctions, dissatisfaction, safety, etc.)
  • Multiple choice quizzes on a scale of 1 to 5
Bornes de sondage 4 smileys et 2 questions sur comptoir
Skiply, bornes de sondage connectées pour la restauration collective
Skiply, bornes connectées Smilio S entièrement personnalisables

Smilio S survey kiosks offer unique benefits:

Dual-mode: communicates on the Sigfox and LoRaWAN networks

Remotely configurable via Downlink

Energy-efficient

Lifespan up to 6 years

Products and services 100% customisable

Skiply, bornes de sondage connectées pour la restauration collective
Skiply, bornes connectées Smilio S entièrement personnalisables

Smilio S survey kiosks have unique characteristics:

Dual-mode: communicates on the Sigfox and LoRaWAN networks

Remotely configurable via Downlink

Energy-efficient

Lifespan up to 6 years

Products and services 100% customisable

Why a connected survey kiosk?

Today, knowing what customers think is essential for building loyalty and increasing the value of the average basket. Many means are implemented by businesses and public places to collect these opinions. Unfortunately, these means are expensive, and do not always improve. Indeed, the results of a traditional survey are often known several months after the end of the survey.

Hot satisfaction survey kiosks work in a whole different way: by giving you real-time results, without annoying customers with long and painful surveys, they allow you to quickly test ideas for improvement and ” measure the effects only a few days after their implementation. These methods, inspired by e-commerce, have proven their effectiveness in the retail sector, airports, and all places open to the public (museums, public services, shopping malls, etc.).

Smilio S terminals also allow the Net Promoter Score to be transposed thanks to their scale of up to 5 buttons.

Connected to your favorite survey software

The Skiply survey kiosks generate data that can be viewed in different ways:

  • Using the Satisio survey software offered by Skiply (recommended for simple surveys up to 10 terminals)
  • Using BI Skiply solutions, with dashboards created with Google Data Studio and tailor-made alerts
  • By sending the data to your own BI systems through our API. You can, for example, visualize your data on Microsoft Power BI, or even on… Excel!

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