For service providers in charge of providing hospitality in businesses and public places, measuring the quality of the service offered is essential.
Fortunately, current technologies now make it possible to do so at a lower cost and without constraints.
When you are in charge of hosting a business or a public place, it is very difficult to assess whether the people received are satisfied with the service.
Indeed, this would require having the contact details of visitors, which is not always possible, and not well accepted.
In addition, devices such as tablets are not suitable:
Satisfaction measurement kiosks offer the best current technological alternative for capturing feedback from visitors at reception:
For visitors, voting is very easy and non-intrusive: feedback is anonymous. On the other hand, the results are sent in real time and analyzes can be carried out in time slots.
Skiply has put together a Signature offer especially for you! Measuring satisfaction has never been easier.
Discover the SIGNATURE offer